Access control for property management companies
One panel for every building you manage: smart locks on unit doors, wired readers on common doors, cards and fobs, tenants and your own team. Vega Access is built for companies that run many buildings for many owners.
The problem with keys and one-lock apps at portfolio scale
A property management company rarely runs one building. It runs a mix: a 40-unit rental block, a condo tower for a syndicate, a small office building with a garage. Each one usually arrives with its own keys, its own fob system and its own way of doing things. The result is familiar:
- Keys and fobs handed out by different people, recorded in different spreadsheets, or not recorded at all.
- Lock apps made for a homeowner, where every lock is managed one by one and every staff member shares one login.
- No answer when an owner, a board or a tenant asks "who opened this door, and when?"
- Technicians who only learn a lock battery is flat when a tenant calls from the hallway.
Access control for property management has to work across buildings, across owners and across your team, without making each building a separate project.
How Vega Access organizes a portfolio
Everything in Vega Access hangs off a simple tree: buildings → floors → units → doors, plus the common doors of each building (entrances, garage, gym, storage). Each building sits on a map, and every lock, card, tenant and entry belongs to a place in that tree. When you open a building you see its doors, who holds a fob, which locks need attention and what happened recently.
Roles that follow your organization chart
Your company admin sees the whole portfolio. Building managers see only the buildings assigned to them. Technicians get the doors and maintenance tasks of their buildings, and can open and close doors there, but nothing else. Every user has their own sign-in, with an email code or a password, optional two-factor authentication and a login history. When someone leaves the company, you remove one account instead of changing shared passwords.
Cards and fobs managed in one registry
Each card, fob or phone sticker is recorded once, with its holder, its doors, a start date and an optional end date. One card can open the unit door and the common doors it should open. When a fob is lost, you mark it lost: it is blocked at the doors through the gateway and kept in the registry with its full history. Door groups (for example "Amenities" or "Garage") let you grant a set of common doors in one step.
An audit trail you can actually use
Every entry is recorded with the door, the method (card, code, phone, remote unlock) and the time, and every action by your team is recorded with who did it. Records stay even after a card or a door is removed. Any list can be exported to CSV, and a workspace admin can export all doors and cards to Excel, so owners and boards get facts instead of guesses.
Works with the hardware your buildings already use
Unit doors in most residential buildings use battery smart locks. Vega Access manages locks built on the SMLock platform (TTLock app), connected through SMLock gateways. Lobbies, garages and gyms often have wired readers: doors on WLock (UniFi Access) sit in the same panel. You can check your locks on the compatible locks page or send us the model. Locks and gateways are bought separately; Vega Access is the software that runs them.
What changes for your team day to day
- Move-ins: issue the fob before the tenant arrives, with a start date on move-in day.
- Move-outs: an end date stops access by itself; no key return to chase.
- Contractors: a card with an end date, or a remote unlock from the panel when they arrive. Every remote unlock is confirmed first and recorded with who, when and which door.
- Maintenance: you see the battery level of every lock, set a low-battery threshold per building, and your technician is alerted before a lock runs flat. Battery changes are logged with the date and who did it.
- Owner reporting: exports and the audit log answer the questions owners and boards ask.
Privacy and Quebec’s Law 25
An access system knows who lives where and when they come home. Vega Access limits that information by role, records every change, and is hosted in a Canadian data centre with encrypted daily backups (the lock vendor’s cloud may be outside Canada). It helps you meet your obligations under Law 25 and PIPEDA; it does not replace your own privacy policy. Details are on the security and privacy page.
Pricing for a portfolio
Plans are sized by buildings, doors and the support level you need, and every client gets a quote for their portfolio. You can estimate your size with the door calculator and compare what each plan includes. White label is available as an option, so your team sees your company name and logo in the web panel.
Questions property managers ask
Can each building manager see only their own buildings?
Yes. The company admin assigns buildings to each building manager and technician. They only see and act on those buildings, and every action is recorded.
We manage buildings for different owners. Can we keep them apart?
Each building is its own branch of the tree with its own doors, tenants and history, and access to it is given per person. A CSV export contains the rows of the list as you filtered it.
Do we have to replace the locks we already have?
Not if they run on SMLock. SMLock-based locks already set up in an SMLock account can be imported. If your locks are from another platform, we tell you what would work before you buy anything.
Related pages
See your buildings in Vega Access
Tell us about your doors and we’ll walk you through Vega Access on a short call — with your own buildings in mind, not a canned slideshow.
- Bring your lock models — we’ll confirm what is SMLock-based and what gateway you need.
- See the real panel — buildings, cards, tenants, remote unlock and the audit log.
- Get a tailored quote — for your doors, buildings and support level.
Prefer the phone? Call +1 (833) 330-8080.
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