A condo access control system for syndicates and boards
Lobby, garage, gym, roof terrace, storage lockers: a condominium has many common doors and many fobs in circulation. Vega Access shows who can open what, keeps a record of every entry and lets the syndicate or its manager act in seconds.
Why condos struggle with fobs and keys
In a condominium the board (in Quebec, the syndicate of co-owners) is responsible for the common portions of the building, while each unit belongs to its owner. Access sits right on that line. Fobs for the common doors are handed to owners, to their tenants, to cleaners and to contractors, often over many years and several management companies. When the board asks a simple question, the answers are hard to find:
- How many fobs to the garage are out there, and who holds them?
- Does the previous owner of unit 804 still have a working fob?
- Who used the side door the night the bike room was broken into?
- Why does the roof terrace fob of a tenant who left last year still work?
A condo access control system should make these questions easy to answer, and make the fix just as easy.
What the syndicate gets with Vega Access
A register of every fob, linked to a unit
Every card, fob or phone sticker is recorded with its holder, the unit, the doors it opens, a start date and an optional end date. When a unit is sold, the board or manager retires the seller’s fobs and issues new ones to the buyer from the same screen. Nothing is deleted: a retired fob keeps its history, so past events still make sense.
Common doors grouped the way you think about them
Door groups bundle common doors under one name, such as "Amenities (gym, pool, roof)" or "Garage". Give a fob the group and it opens every door in it, including doors added to the group later. Owners who rent out their unit can have their tenant’s fob limited to the doors the declaration of co-ownership and the building rules allow.
Lost fobs blocked, not forgotten
When a fob is reported lost, mark it lost. It is blocked at the doors through the gateway and stays in the register with its full history. On WLock common doors, if someone tries a fob marked lost, door history shows a lost fob attempt and the workspace administrator gets an email right away.
Facts for owners’ questions
Each entry is recorded with the door, the method and the time, and every action of the people who manage the system is recorded with their name. Any list exports to CSV, and a full export of doors and cards goes to Excel. When a co-owner asks why their fob stopped working, or the board needs the facts for an incident, the answer is a search away. How far back history goes depends on your plan; Vega Access records entries, not exits.
Unit doors and common doors in one panel
Many condo buildings mix two kinds of hardware. Wired readers on the lobby and garage, often on WLock (UniFi Access), and battery smart locks on some unit or service doors, built on the SMLock platform (TTLock app). Vega Access shows both in the same building view. In our tests, one fob opened both an SMLock-based lock and a WLock door; whether that works for you depends on the fob type, so we check yours before anyone buys anything.
Unit doors belong to the owners. Whether a unit lock is added to the panel is a decision for the owner and the board, and Vega Access works either way: you can start with the common doors only.
Who runs it: the board or the management company
Self-managed syndicates can run Vega Access themselves. Syndicates with a management company usually let the manager run it, with the board receiving reports. Either way each person has their own account, sign-in by email code or password, optional two-factor authentication and a login history. If the management company changes, the records stay with the syndicate: doors, fobs and history can be exported at any time.
Privacy for co-owners and tenants
Entry records are personal information. Vega Access limits who can see them by role, records every change and is hosted in a Canadian data centre (the lock vendor’s cloud may be outside Canada). It supports the syndicate’s obligations under Quebec’s Law 25, alongside the syndicate’s own policies. See security and privacy.
Cost for a condo building
Pricing is tailored to the number of buildings and doors and the support level. Use the door calculator to size your building, compare plans, then ask us for a quote. Locks, readers and gateways are bought separately.
Questions condo boards ask
Can we start with the common doors only?
Yes. Many syndicates start with the entrances, garage and amenities. Unit doors can be added later if owners and the board decide to.
A unit was sold. How do we stop the seller’s fobs?
Set an end date or mark the fobs as disabled, then issue new fobs to the buyer. The old fobs stop opening doors and keep their history.
Can we reuse the fobs owners already have?
It depends on the card technology of your fobs and the readers you choose. We check that with you before you buy anything.
Related pages
See your buildings in Vega Access
Tell us about your doors and we’ll walk you through Vega Access on a short call — with your own buildings in mind, not a canned slideshow.
- Bring your lock models — we’ll confirm what is SMLock-based and what gateway you need.
- See the real panel — buildings, cards, tenants, remote unlock and the audit log.
- Get a tailored quote — for your doors, buildings and support level.
Prefer the phone? Call +1 (833) 330-8080.
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