How Vega ACMS works: from the lock on the door to the panel on your screen
Four pieces, each doing one job. Locks open doors. Gateways connect them. The ACMS cloud keeps everything organized. Your team and residents use the panel and the app.
Lock → gateway → cloud → people
- 1
TTLock‑based smart lock
On the door. Opens with a card, fob, phone sticker, PIN code or phone. Runs on batteries and keeps working offline.
Bluetooth - 2
G3P PoE gateway
One per floor or corridor. Bridges nearby locks to the internet over a wired, PoE-powered connection — no Wi-Fi dropouts.
Internet - 3
Vega ACMS cloud
Hosted in Canada. Buildings, units, cards, residents, roles and the audit log live here — one panel for your whole portfolio.
Web & app - 4
Managers & residents
Managers issue and block cards, open doors remotely and see every entry. Residents get an app invite for their own doors.
What happens when you click
You issue a card
You pick the resident, the card number and the doors (or an access group), and set a start and end date. ACMS sends it to every lock involved through the gateways.
A resident opens a door
The lock checks the card itself — no internet round-trip, so it’s instant. The entry is reported through the gateway and appears in the audit log.
A card is lost
You mark it lost. ACMS blocks it on every door it could open, and keeps it in the resident’s history. You issue a new one in the same screen.
You unlock remotely
From the web panel, you confirm and the gateway opens the door. Who did it, when and why is recorded.
A battery runs low
When a lock drops below your building’s threshold, your technician is alerted with the building and unit. The replacement goes into the lock’s service log.
A manager leaves
You remove their account or change their buildings. Their past actions stay in the audit log.
What if the internet goes down?
Doors keep working. Locks run on batteries and keep their credentials on board, so cards, fobs, PIN codes and fingerprints that are already loaded keep opening doors.
Remote unlock, live entry logs and new changes wait for the connection to return; entry records sync once the gateway is back. If a card must be blocked during an outage, a technician can apply it on site over Bluetooth.
Our recommended setup
- Wired G3P gateways on PoE — no Wi-Fi dropouts
- A UPS on the PoE switch
- A separate IoT network with outgoing internet only
- Dual coverage for critical doors such as main entrances
Your first building
Request access
Tell us about your company and buildings. We review and set up your workspace.
Survey and install
Your installer fits TTLock-based locks and G3P gateways, and pairs them under your TTLock account.
Model the building
Add floors, units and common areas; import locks and gateways onto them.
Invite your team and residents
Assign building managers and technicians, issue cards, and send residents their app invites.
See your buildings in Vega ACMS
Tell us about your doors and we’ll walk you through ACMS on a short call — with your own buildings in mind, not a canned slideshow.
- Bring your lock models — we’ll confirm what is TTLock-based and what gateway you need.
- See the real panel — buildings, cards, residents, remote unlock and the audit log.
- Get a tailored quote — for your doors, buildings and support level.
Ready to set up? Request access to a workspace · Already a client? Sign in